Frequently Asked Questions: General/Android
Refer to the FAQs for iOS Target Devices (No Jailbreak) instead here.
What is Spyine?
Spyine is a phone monitoring program. It allows you to monitor Android and iOS phones and tablets remotely from your web browser. The app is stealthy and works without the user knowing, which also makes it a “spy” app. You can use the app to see almost everything happening on the phone you set it up to monitor. Users make use of Spyine to monitor children, employees, and cheating partners. There are countless other uses for the app.
How does Spyine’s Android solution work?
Spyine’s Android version is a 2MB app. You can install the app on the target device and then optionally hide it. You will then be able to monitor the Android tablet or smartphone from your web browser. The Spyine app installed on the device will send you regular updates.
The Android version is impossible to detect, as it’s small, doesn’t use much battery, has a hidden app icon, and sends you data remotely. You also don’t need to root the target Android device to get Spyine up and running. You can complete installation in a very short span of time, making Spyine an excellent time saver.
Spyine doesn’t require you to physically touch the device again after you have installed it. The app will auto update as necessary. You have the option of uninstalling Spyine remotely from your web browser. It just takes a single click. Want to spy on iOS instead? Read FAQs for Non-Jailbroken Target Devices for more information.
Is Spyine usable from anywhere or any device?
'You can use Spyine from any place and with any internet-enabled device. You need to have Spyine installed for it to give you phone monitoring data, though. The target device will also need to be switched on and connected to the internet to transmit data. If it’s not connected, you will have to wait until it is. '
Which Android devices is Spyine compatible with?
Spyine is compatible with all Android phones and tablets running OS 4.0 and up. The Setup Wizard will offer compatibility details.
Do I need to sign up for a Spyine account to use the app?
Yes, you need to sign up for an account and buy a monthly subscription to use Spyine. The account gives you access to the dashboard, the place where you receive monitoring data.
Is there an app icon on the Android phone I want to spy on with Spyine?
No, there won’t be. Note that you need to manually hide the app icon, which you can do after the installation process. You need a special code to bring the app icon back up again.
Is Spyine legal?
Yes, Spyine is legal to own. However, using Spyine may be illegal in some cases. Check local laws before you make use of the software. We can’t advice you on its legality. In the US, Spyine is legal to use for parents monitoring minor children.
Can I install Spyine remotely?
No, you can’t install Spyine for Android remotely. No spy app in the market can be installed on Android remotely. You can only install Spyine for iOS remotely if you know the user's iCloud details.
How can I install Spyine on a target Android device?
Check our Android setup installation guide for an in-depth explanation. We’ll sum it up for you here. Get a smartphone or PC – it’s the device you’ll be using to set up the app. You’ll need to physically access the target device for a few minutes.
You don’t need to root the Android phone or tablet, though you may get extra features upon doing so. We suggest avoiding root, as it can lead to problems like data loss and voided warranties. Spyine offers powerful features even without root.
Look for the “Allow installs from unknown sources” option on the target device. Switch it on. Also enable WiFi or data on the phone. Then proceed with registering for a Spyine account and purchasing a monthly subscription.
You can start monitoring Spyine by logging into your account.
How can I uninstall Spyine for Android?
The dashboard has a remote uninstallation option. Otherwise, go to Phone Settings on the target device. Look for Device Administration > Update Service > Deactivate. Next, in the Apps > Update Service settings, find Spyine and choose uninstall.
How do I monitor the target device?
If you have Spyine installed, you just need to log into the Spyine dashboard. You can do so from any phone or PC internet browser. The selection panel in the browser offers access to the app’s various features.
How can I pay for Spyine?
You can pay us using any of the usual payment services. We accept cards, including Visa, MasterCard, Diners Club, and American Express. International users can pay with PayPal, Giropay and JCB. We also offer vendor-to-vendor, fax orders, and purchase orders on occasion.
Your country of residence may only support some of these options.
Will my bank statement contain a statement for a transaction with Spyine?
No, it won’t. We realize some of our users want to be fully anonymous. The Spyine developers will be listed instead of the app itself.
What happens after I purchase a Spyine subscription?
You receive an order confirmation in your registered email address. You may need to wait for an hour until the confirmation arrives. If it doesn’t, please get in touch with us.
You will receive a welcome email in addition to the regular email. This email has your login details. It also gives you access to the Spyine Setup Wizard and all the other details you need in order to use the app.
What if I need a refund?
Get in touch with our customer care. You need to get in touch with us within 10 days of the date of purchase. Also read our refund policy to see if you qualify.
How often do I get monitoring updates?
You get one update every 24 hours. This is for non-rooted and non-jailbroken devices. If it’s a rooted or jailbroken device, you can make the update frequency higher.
We recommend setting it to once every 6 hours, at the most, to avoid draining the battery and making the user suspicious.
Does the device I'm monitoring need an internet connection?
It needs to be connected to the internet occasionally. It’s because Spyine will send you monitoring updates from the device over an internet connection.
How many devices can I monitor with Spyine?
That depends on the subscription you choose. The Premium version allows you to monitor a single device. The Family version s if you want to monitor multiple devices.
Do I have to root the target Android device?
No, you don’t have to! Spyine is an advanced spy app that works without rooting. You will just need brief physical access to the target device to install Spyine
Will rooting void the device warranty? Can it be reversed?
Rooting voids the device warranty in the case of certain major smartphone manufacturers. Yes, rooting can be reversed. We don’t recommend rooting nor do we offer support for reversals. Spyine is a no root solution.
What does rooting mean?
Rooting for Android is the process of acquiring administrator-level access to the phone and making major changes to the operating system. These permissions are not granted by default to the user. Rooting involves downloading and installing modified software for the phone. We don’t recommend it.
How do I tell if monitoring software is installed on my phone?
Unfortunately, this is almost impossible to tell for sure. Spy apps tend to be well-hidden. You can look out for signs of stuttering, slowdowns, massive battery drain, the phone heating up when not in use, and other symptoms.
Can you help me find my lost phone?
We can’t help directly, no. But if you had Spyine installed, you can log into the dashboard and look at the location screen for an update on your device’s last-seen location. You can also get SIM card details and share them with your carrier.
I need technical support. What do I do?
Please submit a ticket to us. We’ll have a solution for you in 24 hours. Check out the Support Center in the meantime.