Frequently Asked Questions – No-Jailbreak iOS
Or check FAQ - General & Android alternatively.
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What is Spyine for iOS?
Spyine for iOS is an iPhone and iPad monitoring and spy app. The app shows you almost everything happening on the device, from messages to calls to social media.
The iOS version of the app is fully browser-based. You can set it up without having to download or install software on the target iPhone or iPad. It works fully remotely. You just need the linked iCloud credentials of the iPhone or iPad.
Spyine works fully in all countries, but there may be a law against its use in yours. Refer to our legal policy before you get started: https://spyine.com/legal-info.html
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How does Spyine's iOS solution work?
Spyine uses an iCloud backup that’s linked to the iPhone or iPad instead of directly hacking the device. When new information is uploaded to iCloud, Spyine can copy and share it with you. The iCloud backups are essential and need to be turned on.
Note: You receive new updates every 24 hours.
Note: If the device can’t connect to the internet and doesn’t upload a backup, you won’t get any data.
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How do I buy a Spyine monthly plan?
Visit our product page and take a look at our subscriptions: https://spyine.com/pricing.html
Afterward, you will get a welcome email with setup instructions.
Note: Be sure you are compliant with local laws. Our legal policy is here: https://spyine.com/legal-info.html
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Which features do I get with the no-jailbroken version of Spyine?
You get multiple powerful features. You can monitor calls, texts, iMessages, social media like WhatsApp, the web browser history, calendar events and notes, installed apps, media files, and more. Take a look at our features section for more details.
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Will I receive more features on the non-jailbreak version in the future?
We hope to introduce new features, yes. Our developers are working to offer support for Facebook, Snapchat, and Hangouts. Apple’s Two Factor Authentication is a challenge we are determined to overcome.
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When must I choose the "BackUp Now" option in "Settings > iCloud > Storage and BackUp?"? Will I need to toggle this every time I want Spyine to provide me with a new update?
You need to turn on this option only once during the initial setup. You don’t have to mess with the setting again. You will then receive data in your account every 24 hours.
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How often do I get updated monitoring data from Spyine?
You get monitoring data once every 24 hours from Spyine by default. The update interval depends on how often iCloud is backed up. You can choose to get new data manually. If you can access the target device, choose the Settings> iCloud> Backup> Back Up Now option to fetch new data (minimum 1 hour after previous updates).
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Help! The Spyine dashboard data isnt being updated. What should I do?
• Check if iCloud Backups are enabled on the target device.
• Find out if the target device is connected to Wi-Fi.
• Try to ensure the target device is turned on and plugged in.
• Unlock the target device if it's been locked.
• Make all the iCloud backup options green
All these conditions need to be met. Otherwise, Spyine will not be able to bring you any new updates.
When you install Spyine for the first time, you need to switch on iCloud backup manually to avoid auto backup issues.
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How many iPhones or iPads can I monitor with my subscription?
It's your choice. You can purchase a single-device monitoring or multi-device monitoring subscription. The Premium version allows you to monitor one device, which you choose during the installation.
For monitoring several devices, you will need to choose either the Family or Business plan.
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Help! The target iPhone or iPad isn't connecting to Spyine. What can I do?
First, please recheck the iCloud credentials you entered. Make sure there are no spelling errors. Check caps lock too.
Note: It takes Spyine 15 minutes to sync with the device sometimes. Server problems can cause further delay.
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What happens if I turn off the "iCloud Backup" option in "Settings>iCloud"?
Spyine will stop providing spy data. The old data you got will still be accessible to you though.
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Can I get my money back on the no-jailbreak Spyine subscription?
Yes, if you're eligible. Please read our refund conditions and then send us an email. Here are the conditions: https://spyine.com/refund.html
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I did everything but I still can't get Spyine to provide me with any backup data. What do I do?
Perhaps Apple's two-factor authentication is enabled on the iPhone or iPad. Spyine can't work with that setting for now. It's possible to disable this option on jailbroken devices and some non-jailbroken devices. Check the internet for a solution.